I haven’t received an order and/or shipping confirmation. What’s happened?

You will be sent an order confirmation for every order placed. This will be sent to the email address you provided. Once your order is ready, again, you will be notified by email. Haven’t received an email from us? Please first check your Spam folder. You’ll most likely find our confirmation email here. If not, please get in touch with our Customer Service. They will then chase up your order.