Which colour space do you use?
Profotonet works with its own ICC profiles. We automatically convert to these, when you submit files in sRGB, Adobe RGB and ProPhoto RGB. So, in principle, you don’t have to do anything.
Please note: Submitting files in CMYK format (print colours) can yield unexpected results. We therefore strongly discourage this.
For professional photographers
Are you a professional photographer, looking to test how our printers handle colours? If so, read our ‘Does Profotonet offer colour management?’ blog.
Which resolution do you work with?
In principle, all submitted images are printed in line with the best, most appropriate options that the file permits. So, pre-editing of the image isn’t required. Should the image require manipulation however, we apply a guiding principle:
- Photo prints up to 30×45 size are printed at 320 ppi.
- Photo prints larger than 30×45 and wall art are printed at 254 ppi.
- Canvasses are printed at 240 ppi.
- Photo books are printed at a 300 ppi resolution.
If you would like to find out more about resolution and submitting photo files, read the ‘Is my photo file large enough for the selected format?’ blog.
What are the delivery costs?
Delivery to an address in The Netherlands: €3.99 (please note: this is €5.99 if you select parcel delivery or collect from store for orders that fit through the letterbox).
International delivery: €5.99. Delivery abroad is only possible to Belgium, Luxembourg, Germany and France.
Delivery is FREE with orders over €100.
Who do I contact with a delivery related query?
Please contact our Customer Service for any delivery related queries. You can also find all the key information pertaining to your order in the Service Centre.
How do I calibrate my monitor?
In order to properly assess contrast, brightness and colour, photographers must regularly calibrate their monitor.
There are a number of ways you can manually calibrate your monitor. However, the only truly reliable way is to use a special measurement cell. Together with specific software, this creates a colour profile of your monitor. Examples:
The Dutch Institute for Digital Photography has formulated a guideline for this. Among other things, this relates to your camera settings, the creation of profiles and the calibration of your working environment. The Dutch Institute for Digital Photography’s guideline can be downloaded from their website.