A household name among photographers for over 40 years
A household name among photographers for over 40 years A household name among photographers for over 40 years
Winner of the best quality photo book in 2020
Winner of the best quality photo book in 2020 Winner of the best quality photo book in 2020
Order overview

Campaign Your Story, Our Mission

Frequently Asked Questions (FAQ)

Generic

What does the Your Story, Our Mission campaign entail?
The Your Story, Our Mission campaign is a promotional period during which extra competitive deals apply on various products. You also get a free gift voucher from Profotonet, over and above a certain order value.

Over what value do I get a free voucher from Profotonet?
 The table below shows the order value from which you get a free voucher from Profotonet, plus the voucher value.

Order valueVoucher
<250​-​-​
250-499​25 photo book-​
500-999​50 photo book-​
1000-1999​50 photo book50 wall decoration
> 2000​2×50 photo book2×50 wall decoration

 

When will the Your Story, Our Mission campaign start?
The special offer period will start on Monday 8 May 2023 at 09:00 hrs and will run up to and including Monday 31 July 2023.

Are all webshop and in-store special offers the same?
Yes, all our special offers are valid online and in-store.

What if a promotional product is out of stock?
For the Your Story, Our Mission campaign: out of stock means out of stock. Do you have a question about product availability? If so, please get in touch with our Customer Service team.

Can I pick up my order in-store during the Your Story, Our Mission campaign?
Sure! There are two options for this:

  1. Pick up in-store after 30 minutes. Order and pay for the product online, and collect the product the same day at a store of your choice. PLEASE NOTE! This is only possible if the product is in stock at the store in question.
  2. In-store collection: Order and pay for the product online, and collect the order at your chosen store within 1-2 working days. PLEASE NOTE! If you choose this option, the ordered products will be shipped from our webshop warehouse. You will be notified by the store as soon as the order is ready for collection.

Where can I see all the Your Story, Our Mission promotional products?

All our special offers can be found on this special offer page.

I ordered a full price item before the special offer period: can I get the discount retroactively?

You can do so as long as you have the right of withdrawal (up to 14 days upon receipt of the order). Please get in touch with our Customer Service team for further details.

 

Profotonet gift cards

Over what value do I get a free voucher from Profotonet?
 The table below shows the order value from which you get a free voucher from Profotonet, plus the voucher value.

Order valueVoucher​Voucher
<250​-​-​
250-499​25 photo book-​
500-999​50 photo book-​
1000-1999​50 photo book50 wall decoration
> 2000​2×50 photo book2×50 wall decoration

 

Who is Profotonet?
Profotonet is the leading photo service in the Benelux. We provide the highest quality photo prints,
photo albums and wall decorations for all those seeking to maximise their photos. From professional photographers to keen amateurs: your images deserve care and attention.

That’s why all our products are developed in-house at our ImageLab in Capelle aan den IJssel, by experienced photo specialists. In doing so they use only the best materials and manually check each image before it goes out the door.

Our photos on wall decoration, photo books and photo calendars are not printed, but chemically exposed. This ensures razor-sharp photos in a wide colour gamut, that remain colourfast for at least 75 years. We can do this from small to life-size format. Select your most beautiful images and create memories to cherish forever!

How do I redeem Profotonet vouchers?

Each voucher has a unique code on the reverse. When you want to order your photo prints, wall decorations, photo books or calendars, go to profotonet.com/kevoucher, place your order and enter your unique code to get your discount. You will receive the voucher(s) along with your order. When you make an in-store purchase, the sales assistant will give you your voucher(s) there and then. When you place an order online, you will receive your voucher(s) along with your order.

Please note, you must redeem your voucher/gift card in a single purchase. It is not possible to combine several vouchers in a single order or to combine them with other special offers.

What if the Profotonet vouchers are no longer in stock?
Please contact the Profotonet Customer Service team via support@profotonet.nl

What is the gift voucher expiry date?

You can spend the free voucher on photo books and wall decorations from 8 May 2023 up to and including 29 February 2024.

How do I receive my gift voucher?

When you order online, you will get the gift voucher along with your order. Please note: you must enter the code in the shopping basket itself to receive the gift voucher. Did you forget to do this? If so, please contact the Kamera Express Customer Service team. When you make a purchase in-store, you will receive the gift voucher immediately upon payment.

How does the voucher work?

Each voucher has a unique code, which is under a scratch-off panel. When you are ready to order your photo book or wall decoration, go to www.profotonet.com/kevoucher. Here you will find all the information you need to create and order a photo book or wall decoration.

Can I redeem the gift voucher in parts?

No, you must redeem the gift voucher in a single purchase.

Is the gift voucher redeemable for cash or a gift card?

No, the voucher isn not redeemable for cash or a gift card.