How can I order custom sizes?
If you require non-standard sizes (for example, to fit a specific photo frame), this is always possible. You will need to edit the image in advance using photo-editing software such as Photoshop and, if necessary, trim the print yourself afterwards.
As long as you carefully follow the steps below, almost anything is possible:
- Open the photo in Photoshop.
- Use the Crop Tool to crop the image to the correct size or aspect ratio.
- Go to Image → Image Size and enter the desired dimensions (e.g. 20 × 25 cm).
- Go to Image → Canvas Size and set the exact paper size (e.g. 20.3 × 30.5 cm).
- Make sure Relative is turned off and set the canvas extension colour to white. If the photo already has a white background, choose a different colour to keep the distinction clear.
Please note: photo paper was traditionally measured in inches. We convert these measurements into whole centimetres, which means the actual dimensions may differ slightly.
- Order the photo in the size that corresponds to the set canvas size (e.g. 20 × 30 cm). You will receive the print with a white border and will need to trim it to the correct size yourself.
